diff --git a/AGENT_INSTALL.md b/AGENT_INSTALL.md
index a637616..359d83d 100644
--- a/AGENT_INSTALL.md
+++ b/AGENT_INSTALL.md
@@ -31,12 +31,16 @@ bsk doctor
 Each `fail` row prints a `hint` — follow it and re-run once. A fresh install
 where only `extension connected` fails is expected; go to Step 3.
 
-## 3. Ask the user to install the extension
+## 3. Open the extension install page
 
-If `extension connected` is `FAIL` (`0 browsers connected`), tell the user:
+If `extension connected` is `FAIL` (`0 browsers connected`), the user likely
+has not installed or enabled the browser extension yet. Open the
+[Chrome Web Store install page](https://chromewebstore.google.com/detail/hhcmgoofomhgciiibhipgmgkgnoenaoi)
+in the user's browser, then tell the user:
 
 > Install **BrowserSkill** from the
 > [Chrome Web Store](https://chromewebstore.google.com/detail/hhcmgoofomhgciiibhipgmgkgnoenaoi),
 > open the popup, and wait until it turns green. Reply when done.
 
-Then run `bsk doctor` once more. All `ok`/`na` → tell the user it's ready.
+If opening the page fails, give the user the same link. Then run `bsk doctor`
+once more. All `ok`/`na` → tell the user it's ready.